FAQ's
DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
You can shop at arirangiu.com either by registering or using a guest account, which will automatically be created during the checkout process.
HOW DO I SELECT ITEMS TO PURCHASE?
As you browse the website, click on the "Add to Cart" button for the items you wish to purchase.
HOW DO I PLACE AN ORDER ON THE WEBSITE?
Once you've added your desired items to the shopping cart, click on the shopping cart icon in the top right corner and select "Proceed to Checkout." You can check out as a guest or sign up to stay updated with our latest offers. Simply provide your personal details, select a payment method, and then click "Place Order" to confirm your purchase.
WHAT ARE YOUR PAYMENT OPTIONS?
Currently, we offer Cash on Delivery (COD) for all purchases.
HOW MUCH DOES SHIPPING COST?
Nationwide delivery is available for PKR 190.
WHAT ARE YOUR DELIVERY AREAS?
We deliver throughout Pakistan via reliable courier services.
HOW CAN I TRACK MY ORDER?
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track your order’s progress on the courier service's website.
CAN I CHANGE OR CANCEL MY ORDER?
Once an order has been placed, it may not be possible to make changes. However, you can contact our Customer Support team at [email protected] or Call at +92 3000 9999 55 and we will do our best to assist you.
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we only offer shipping within Pakistan. We are exploring international shipping options and will update our website once available.
WHAT IF MY ORDER ARRIVES LATE?
Our goal is to deliver all orders on time; however, delays may occur due to unforeseen circumstances. In case of delays, please contact us for assistance.
CAN I REQUEST GIFT WRAPPING FOR MY ORDER?
We currently do not offer gift-wrapping services but are working on adding this option in the near future.
WHAT IS YOUR RETURN POLICY?
We aim for complete customer satisfaction. If you are unhappy with a purchase, please contact us within 3 days of receiving your order for assistance with a return or exchange.
WHAT HAPPENS IF I RECEIVE A DAMAGED PRODUCT?
Please contact us at +92300 9999 55 or [email protected], and our Customer Care team will assist you promptly.
ARE PRICES INCLUSIVE OF APPLICABLE TAXES?
Yes, all listed prices include applicable taxes.
HOW CAN I CONTACT CUSTOMER SUPPORT?
For assistance, feel free to reach out to our Customer Care team at +92 3000 9999 55 or email us at [email protected].